Izumi Products UK Limited, a precision tool repair specialist serving some of the country’s biggest utilities companies, switched to CoreRFID’s tool repair certification software to improve efficiency.
Izumi, whose clients include Northern Ireland Electricity and Northern Powergrid, services around 200 jobs a month across the UK, Ireland and Europe. It repairs and maintains equipment ranging from drills to complex machinery costing upwards of £150,000.
Tool repair certification software has moved Izumi from a paper-based process to a digital one, cutting the time to issue inspection certificates from two or three days down to minutes. Clients can also log into the system to view images of their equipment before and after servicing.
“Working from tablets in the field has helped with accuracy, speed and efficiency for clients. It has also led to greater innovation in the way we run the business. Certificates are better presented, without any blemishes. They can be accessed on site and are with clients without delay.
We are also reducing our carbon footprint and improving our administrative system by using RFID. It is a system which will grow with the requirements of the business, and we are already planning a new scheduling function to streamline our operations further this year.”
– Jenny Williams, Managing Director, Izumi Products
“Every business is different, and many want a system which fits their specific needs and plans rather than an off-the-shelf product. We are able to provide a collaborative approach to clients’ projects, which makes a real difference to their operations, customer service and profitability.”
– Munzi Ali, Technical Director, CoreRFID
The benefits:
- Certificates issued in minutes instead of days
- Clients can view before-and-after images of serviced equipment online
- A digital process that scales as the business grows
- A collaborative, tailored solution rather than an off-the-shelf product